Managed Call Center

It is most important to keep existing clients satisfied and initiate new consumers.

Call centre services can be the best method for businesses to stay connected with their consumers through inbound and outbound help. Any business has to obtain happy consumers as they will bring more customers to your business. It can run the other direction if a customer is not satisfied or happy with your service.
Call centre services are essentially voice-based assistance services. Call centre outsourcing service is most popular among businesses since no one wishes to lose their existing and potential customers. Customers are the priority in any business and business owners should ensure that their clients are comfortable and satisfied all the time. Most of the time clients are happy if their queries have received and listened. It is vital to establish a communication platform spot to avoid disturbance and disconnection while communicating with customers. Communication platforms must be designed to accept calls and to call out customers. We at Cronos Support provide outsourcing help of inbound, outbound, email, chat and blended solutions to our clients. We also offer technical support and 24×7 help desk assistance.

Services we offer

These are our services and we are pleased to customize our services to the particular demands of our clients.

Inbound Call Support

Inbound services are intended for taking the incoming phone calls related to your business or organization. Representatives of the many inbound services include telephone answering, order processing, dispatch and help desk assistance. We provide inbound services involving technical calls support, non-technical support, order taking services and more.

Answering Service

We have a dedicated team to provide professional inbound support services and telephone answering services, agent-assisted support services, and more. We specialize in offering advantageous and reliable answering services that progress ahead answering calls and sending the message. From accurate reporting to pressure handling, we arrange it all at a charge that goes right with your budget.

Customer Service

A useful and effective customer support service will enhance the client and customer relationship. With having years of experience in customer service, Cronos Support is an excellent choice to be your client relationship manager. We will ensure outstanding customer experience that satisfies customer expectation through every way and every moment.

Live Chat Support

Online customers have begun to require online chat support in websites for quick results. At Cronos Support, we offer state-of-the-art live chat assistance to our clients. It benefits you to increase the conversion rate and has a good influence on user activity.

Outbound Call Support

This type of assistance can be used to send specific instructions, suggestions, deals, notes, reviews, data collection, and more. We have a dedicated team of professionals to provide this particular service to our clients.

Technical Support

We provide customised technical support service for software, electronic devices, electronic products, special equipment and more. We provide the platform and management support to solve the problems of current tech-savvy clients who suffer problems with a particular program or application. Our qualified professionals provide an effective and useful guide for faster resolution.

Inbound Sales

Inbound sales includes marketing concentrated on converting results in sales by desired consumers. We at Cronos Support provide inbound sales services to bring more customers to your business. We manage all the consumer calls from immediate response marketing and make sure that every call returns in sales. From effective call processing to experienced opinion, our inbound call centre can manage it.

Email Support

As part of our service capacity, we also provide email support service to our clients. We concentrate on a quick reply and first answer analysis after the customer happiness level.

Why Cronos Support Service?

With a multi-location and global agency design, we provide you with the best opportunities. We build a flexible transmission network that enables clients to reach the right facilities and services at the best value.

We can decrease your processing, and maintenance expenses
Enhance and optimize your workflow methods

Increase your sales (revenue rate) and reduce your cancellation rate
Increase your customer satisfaction (Your customers will like your products)

We blend our technology and methods to give outstanding customer experience to your customers inspiring commitment, happiness, and wealth. From great customer communication and quick and dependable problem determination to proactive after-sales service, excellent support programs and priority customers, we utilise multiple methods to make your customers feel positive, valued, and honoured. At our place, we aim to give exceptional customer support at various points of your clients’ journey within the best customer service.

We work as an extensive team of our consumers. Our customer service team perfectly blends with your brand status and addresses your language. Your clients will never think like they are speaking to a third-party call support service. Our operators work through harsh training to adopt your brand status and address your brand voice while helping your clients.